Privacy Policy

Effective Date: March 26, 2025

1. Information We Collect

1.1 Personal Information

We may collect the following when you interact with us:

- Name, email, phone number, and physical address.

- Project or service interest details.

- Preferences shared through contact forms or ad interactions.

1.2 Usage Data

We automatically collect data when you visit our site or interact with ads:

- IP address, browser type, time zone, and interaction history.

- Device and site behavior data for analytics.

1.3 Tracking Technologies

We use cookies, tags, and pixels from Meta, Google, and other platforms to:

- Measure ad performance.

- Serve personalized content.

- Understand user behavior to improve our services.

2. How We Use Your Information

We use the collected data to:

- Schedule and manage service appointments.

- Respond to inquiries and requests.

- Customize your online experience.

- Deliver promotional and transactional SMS or email campaigns.

- Improve website performance and user experience.

- Comply with applicable laws and obligations in Texas and California.

3. SMS & Mobile Messaging (A2P Compliance)

3.1 Consent and Purpose

By submitting your mobile number through our forms, you agree to receive messages from Warrior Epoxy, Inc. related to scheduling, project updates, promotions, and customer service.

3.2 Opt-Out

You can cancel SMS communications at any time by replying:

- STOP or UNSUBSCRIBE to cancel.

- HELP for assistance.

3.3 Message Frequency

Message frequency will vary based on your interactions with us. Users can expect to receive messages 1-2 times per month for service updates, scheduling confirmations, promotions, or customer support.

3.4 Message and Data Rates

Message and data rates may apply depending on your carrier.

3.5 No Third-Party Mobile Data Sharing

We do not share or sell mobile opt-in data with any third parties or affiliates for marketing purposes.

4. Data Sharing and Security

4.1 No Third-Party Marketing

We do not share your personal information with third parties for their own marketing purposes.

4.2 Service Providers

We may share information with trusted vendors that help us operate our CRM, process inquiries, and perform marketing on our behalf (e.g., Google, Meta, GoHighLevel).

4.3 Legal Requirements

We may disclose personal data if required to do so by law or in response to valid legal requests.

4.4 Data Protection

We use industry-standard encryption and firewalls to protect your information. While we strive for secure practices, no method of data transmission is 100% secure.

5. Retention of Information

We retain:

- Personal Data as long as needed to fulfill the purposes outlined in this policy or as required by law.

- Usage Data for internal analytics and performance improvements.

6. Your Rights

6.1 California Residents (CCPA)

You may:

- Request access or deletion of your personal data.

- Opt out of the sale of personal data (we don’t sell data).

- Appoint an authorized agent to make these requests on your behalf.

6.2 European Residents (GDPR)

You may:

- Access, correct, or delete your personal data.

- Object to or limit how we use your data.

- Withdraw your consent at any time.

7. Cookies and Ad Preferences

We use cookies and similar tools for advertising and analytics. You can manage your preferences here:

- Meta Ad Preferences: https://www.facebook.com/settings?tab=ads

- Google Ads Settings: https://adssettings.google.com/

You can also disable cookies through your browser settings.

8. Children’s Privacy

We do not knowingly collect information from individuals under 18. If we learn that we have collected such data, we will delete it promptly.

9. Updates to This Policy

We may update this policy from time to time. Changes will be posted to this page, and we may notify users via email or on our site.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, contact us:

Warrior Epoxy, Inc.

📍 Midland, TX & Southern California

📧 info@warriorepoxyinc.com

📞 951-324-5128

📞 432-288-9238

🌐 https://www.warriorepoxyinc.com

Terms and Conditions

Effective Date: March 26, 2025

Last Updated: March 26, 2025

Company Name: Warrior Epoxy, Inc.

Location: Midland, TX & Southern California

Website: www.warriorepoxyinc.com

1. Acceptance of Terms

By accessing or using our website, forms, advertisements, or services, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part of the terms, please do not use our Service.

2. Use of the Service

You agree to use this Service only for lawful purposes. You shall not use the Service in any way that could damage, disable, or impair the site or interfere with any other party's use of the Service.

3. SMS and Mobile Messaging Terms

By submitting your phone number, you consent to receive SMS or MMS messages from Warrior Epoxy, Inc. Message types include promotions, appointment confirmations, project updates, and general support.

- Message Frequency: Users will receive messages 1-2 times per month for service updates, scheduling confirmations, promotions, or customer support.

- Message & Data Rates: Message and data rates may apply based on your wireless carrier.

- Opt-Out Instructions: Text STOP or UNSUBSCRIBE to unsubscribe at any time.

- Help Instructions: Text HELP or email info@warriorepoxyinc.com for assistance.

- Mobile Data Use: We do not sell, share, or transfer mobile opt-in data to third parties or affiliates for marketing purposes.

By opting in, you acknowledge and accept these terms and our Privacy Policy.

4. Privacy Policy

We are committed to protecting your privacy. Please review our full Privacy Policy here:

https://www.warriorepoxyinc.com/privacy-policy

5. Accounts and Security

If you create an account with us, you are responsible for maintaining its confidentiality and all activities that occur under it. Notify us immediately of any breach.

6. Intellectual Property

All content, branding, materials, and services on the site are the property of Warrior Epoxy, Inc. and may not be reused or redistributed without written permission.

7. Third-Party Links

We may include links to third-party sites. We are not responsible for their content or privacy practices.

8. Termination

We reserve the right to terminate or suspend your access to our service without prior notice if you breach these Terms.

9. Disclaimers

Services are provided 'as is' and 'as available.' We make no warranties of any kind, either express or implied, regarding the performance or reliability of the Service.

10. Limitation of Liability

Warrior Epoxy, Inc. shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the Service.

11. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Midland County, Texas, or the jurisdiction where services were performed.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a new effective date.

13. Contact Us

For questions regarding these Terms or our services, contact:

Email: info@warriorepoxyinc.com

Phone (TX): 432-288-9238

Phone (CA): 951-324-5128

Website: www.warriorepoxyinc.com